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Author Topic: AV conflict - new win10 installation  (Read 1957 times)

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Offline N0rT013

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AV conflict - new win10 installation
« on: November 12, 2018, 05:28:45 PM »
Set up new win 10 Dell yesterday. Comes with mcafee trial. At setup I said no don't want it. I thought that would take care of it but no it was still on my system after setup complete. I had dl Avast in the meantime. I was not able to uninstall mcafee (confusing new system) so had to get rid of Avast. I think I have figured out how to get rid of mcafee with a win7 look alike program that takes me to uninstall menu. Anyway, how should I handle this timing wise. Can I download without installing Avast and quickly install after dumping mcafee? Help.

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Offline Pondus

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Re: AV conflict - new win10 installation
« Reply #1 on: November 12, 2018, 05:47:59 PM »
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Offline N0rT013

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Re: AV conflict - new win10 installation
« Reply #2 on: November 12, 2018, 07:14:53 PM »
Went to the link provided in your help file and this is what it says:

Step 1: Remove using Windows
The standard Windows removal method is the best way to uninstall your McAfee products.

I looked at the rest of the steps and it is just an add/remove programs menu. Guess I'll have to do it that way since they don't really offer anything deeper than that. Thanks.
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Offline Pondus

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Re: AV conflict - new win10 installation
« Reply #3 on: November 12, 2018, 07:23:55 PM »
and then there is.....

Step 2: Download and run the McAfee Consumer Product Removal tool (MCPR)
You must only use the MCPR tool if the Windows removal methods shown above do not work.


Info  http://mcafee-removal-tool.com/
Download  https://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe


« Last Edit: November 12, 2018, 07:25:32 PM by Pondus »
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Offline N0rT013

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Re: AV conflict - new win10 installation
« Reply #4 on: November 12, 2018, 07:55:47 PM »

dumb question Pondus - how do I know whether or not step one worked?

You must only use the MCPR tool if the Windows removal methods shown above do not work.

I will know if mcafee is still on system and not removed???

Also, does Avast auto install upon download or can I "save" and install after mcafee off? Dumb question 2.
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Offline bob3160

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Re: AV conflict - new win10 installation
« Reply #5 on: November 12, 2018, 08:01:13 PM »
How to Successfully Install Avast: http://goo.gl/VLXde
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Offline Pondus

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Re: AV conflict - new win10 installation
« Reply #6 on: November 12, 2018, 08:14:37 PM »
Quote
Also, does Avast auto install upon download...........
To my knowledge you have to run the installer


Quote
dumb question Pondus - how do I know whether or not step one worked?
When your avast install fail / not fail
anyway i always run vendors removal tool and reboot after i have tested a AV




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Offline N0rT013

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Re: AV conflict - new win10 installation
« Reply #7 on: November 12, 2018, 08:56:52 PM »
THANK YOU! to all....
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