Author Topic: Clicking Menu/Help/Avast Forums doesn't work  (Read 609 times)

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Offline shockwaveriderz

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Clicking Menu/Help/Avast Forums doesn't work
« on: November 07, 2018, 04:37:59 PM »
If I click on Menu>Help>Avast Forums it used to open to this forum. Now nothing happens? Any suggestions?  Clicking either Help or 24/7 Premium Tech Support both work.

Offline mchain

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #1 on: November 08, 2018, 05:12:36 AM »
See attached below for GUI window.  Is this the process you are talking about?

I'd try a Repair of Avast first:  https://support.avast.com/en-ww/article/204/
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.4.2374 (build 19.4.4318.455)

Offline shockwaveriderz

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #2 on: November 08, 2018, 04:04:29 PM »
yes,it seems to be working now.  :)

Offline mchain

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #3 on: November 08, 2018, 07:12:15 PM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.4.2374 (build 19.4.4318.455)

Offline bob3160

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #4 on: November 09, 2018, 11:09:52 PM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar


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Offline DavidR

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #5 on: November 10, 2018, 12:07:03 AM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar
<snip image>

I to prefer to bookmark the Avast Forums and different sections of the forums as folders in the tabs in Firefox.

I also have a number of tabs open all of the time, you only have to have one forum page open in a tab to get a lot more information

I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
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Offline alanb

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #6 on: November 10, 2018, 04:05:19 PM »
Quote
I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.

Ditto.

Also the Avast Help menu option redirects through a tracking and ad server at: ipm-provider.ff.avast.com.
Still ageing after all these years...