Author Topic: My phone has been blocked my Avast Anti Theft App  (Read 1669 times)

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Offline Gabriela Espinoza

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My phone has been blocked my Avast Anti Theft App
« on: November 13, 2018, 12:07:54 AM »
Hello, I am Gabriela Espinoza and I cannot access my phone device because your Avast Anti Theft Application is blocking it. I do not have a PIN to enter and when I try to reset the PIN a google error shows in my screen that says they cannot verify my email through this application.

I have sent several emails and I have even called a support phone number - not useful at all - to have someone unblocking my phone. This is ridiculous.

I need someone from Avast company to reach me out and fix this error ASAP

Offline thangasamy vadivel

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Re: My phone has been blocked my Avast Anti Theft App
« Reply #1 on: November 19, 2018, 01:08:26 PM »
Did you find a solution :'(

I got the same problem .what should i do?
when i tried to reset the pin google show the an error "disallowed_useragent"
and then i logged on to avast portal on web but there is no options to reset the password