Author Topic: Avast marks my App as malicious?!  (Read 785 times)

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Offline Nitheeshpai

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Avast marks my App as malicious?!
« on: November 12, 2018, 02:58:46 PM »
Hi,

I build apps at Yulu bikes, a bike-sharing company based out of India. Our end goal is a traffic free and green environment. Recently few of our users have said that Avast marks Yulu app as malicious in its scan. Could you throw some light on this? I have already raised a false positive on the portal.

Waiting for your response.

Cheers,
Nitheesh

Offline Tereza V.

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Offline Nitheeshpai

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Re: Avast marks my App as malicious?!
« Reply #2 on: November 13, 2018, 09:44:22 AM »
I have submitted the details for whitelisting.

Offline Nitheeshpai

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Re: Avast marks my App as malicious?!
« Reply #3 on: November 14, 2018, 09:01:30 AM »
I have followed all the steps mentioned. Also here is the virusTotal link : https://www.virustotal.com/#/file/bb4c7ec304d8afe99fc83020cc0c45e00664ba858f1533f7742e1978402d6120/detection

Please resolve the issue ASAP guys. Our users are affected by this false flagging. Avast itself has marked us safe in the virustotal scan, then why is it being flagged as malicious is user phones?

Offline Tereza V.

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Re: Avast marks my App as malicious?!
« Reply #4 on: November 14, 2018, 07:32:42 PM »
Colleagues from virus lab will have a look at it.