Author Topic: Strange Warning Popup Please Help  (Read 2155 times)

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Offline Avaster654457

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Strange Warning Popup Please Help
« on: November 14, 2018, 11:47:44 AM »
I booted up yesterday and got this message, what worries me is that i had no browser windows open and it seems to be a web-based warning which could indicate something malicious already on/in my PC

I know all manor of programs are always contacting the internet for updates or whatever but i have never gotten this type of message unless browsing the internet

As i was writing this post and in the process of doing a smart scan i got another popup

Hear are the warning popups, my updates, scan settings and results

I am now running full system scans with Avast, Malwerebytes and Super anti spyware


Offline Avaster654457

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Re: Strange Warning Popup Please Help
« Reply #1 on: November 14, 2018, 11:48:12 AM »
...

Offline Asyn

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Re: Strange Warning Popup Please Help
« Reply #2 on: November 14, 2018, 11:55:05 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Avaster654457

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Re: Strange Warning Popup Please Help
« Reply #3 on: November 14, 2018, 05:36:02 PM »
What exactly am i supposed to upload because there is no actual file infected (i think)?

The avast popup said the process was ...system32\svchost.exe but that's not actually a file and there are multiple versions of this process name running

The URL is http://crl4.DigiCert.com/DigiCertAssuredIDRootCA.crl but again that doesnt help me upload anything because it could be or is the file/process that is malicious

Offline Pondus

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Re: Strange Warning Popup Please Help
« Reply #4 on: November 14, 2018, 05:50:20 PM »
Quote
What exactly am i supposed to upload because there is no actual file infected (i think)?
your screenshot say URL:Phising, so you submit blocked URL as possible FP


Quote
The avast popup said the process was ...system32\svchost.exe but that's not actually a file and there are multiple versions of this process name running
process = What is trying to contact that URL



If you think you are infected and want assistanse from a expert, follow instructions  >>  https://forum.avast.com/index.php?topic=194892.0


« Last Edit: November 14, 2018, 05:54:03 PM by Pondus »

Offline Avaster654457

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Re: Strange Warning Popup Please Help
« Reply #5 on: November 15, 2018, 06:11:57 AM »
I scanned the URL via virus total and it came back clean

I have done full scans with Avast, Malwerebytes and super anti spyware and they came back clean

I do not believe my system is infected

However i would like to know the reasoning for getting the messages

Was it a false positive of the URL or a false positive of svchost.exe, was it a windows based program etc
« Last Edit: November 15, 2018, 10:11:07 AM by Avaster654457 »

Offline Avaster654457

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Re: Strange Warning Popup Please Help
« Reply #6 on: November 16, 2018, 09:36:54 AM »
bump

Offline Asyn

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Re: Strange Warning Popup Please Help
« Reply #7 on: November 16, 2018, 09:46:52 AM »
Do you still get the warning..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Strange Warning Popup Please Help
« Reply #8 on: November 16, 2018, 01:38:41 PM »
Quote
I scanned the URL via virus total and it came back clean
So possible False Positive ... submit it to avast lab
You may already know. VT does not scan the website for infections it check it against a number of blocklists


Quote
However i would like to know the reasoning for getting the messages

Was it a false positive of the URL or a false positive of svchost.exe, was it a windows based program etc
If you send it to avast lab and give them the info then you find out when they reply