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Offline billygoat59

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Not updating
« on: November 16, 2018, 11:37:08 AM »
After updating 3 computers to version 18.8.2356 through GUI.
None of the computers has connected to my account all are showing yesterday. ???
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Offline =Snake=

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Re: Not updating
« Reply #1 on: November 16, 2018, 11:41:41 PM »
Quote from: billygoat59 on November 16, 2018, 11:37:08 AM
After updating 3 computers to version 18.8.2356 through GUI.
It doesn't matter, how you update! Today I dated only 1 up, which registration ended on April 2019 before.
Avast (free) deleted it instead of updating that. Now I have nothing and shall connect to 'my.avast.com'. But for what??? To login to my account? That didn't change nothing!!!
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Offline billygoat59

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Re: Not updating
« Reply #2 on: November 17, 2018, 10:47:07 AM »
Quote from: billygoat59 on November 16, 2018, 11:37:08 AM
After updating 3 computers to version 18.8.2356 through GUI.
None of the computers has connected to my account all are showing yesterday. ???

After 24 hours, the  3 computers are now connecting to my account again.
Seems weird ???
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Offline Asyn

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Re: Not updating
« Reply #3 on: November 17, 2018, 10:54:29 AM »
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Offline billygoat59

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Re: Not updating
« Reply #4 on: November 17, 2018, 11:16:14 AM »
Quote from: Asyn on November 17, 2018, 10:54:29 AM
-> https://support.avast.com/article/210/ (Account FAQ)
That dosn't  work for me.

If I do a clean install, the only way I can connect to my account.
I must open my account and download install file from there.
During install I am asked if I want to connect to my account by ticking a check box.

I have have tried numerous times using both on line and offline installers, none of my computers appear in my account.
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