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Author Topic: Is this normal?  (Read 1998 times)

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Offline andrew.stamp

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Is this normal?
« on: November 16, 2018, 01:17:27 PM »
I'm running avast internet security and my pretty speedy system has annoyingly slowed down with Avast seemingly the culprit. Is the attached running process log normal now? BTW i'm running windows 10 64bit and avast says it's version is 32bit
« Last Edit: November 16, 2018, 01:34:55 PM by andrew.stamp »
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Offline Asyn

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Re: Is this normal?
« Reply #1 on: November 16, 2018, 01:30:57 PM »
- Which version of AIS..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline andrew.stamp

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Re: Is this normal?
« Reply #2 on: November 16, 2018, 01:39:55 PM »
windows10 64bit
avast 18.7.2354
no other protection involved
no other protection previously used
upset subscriber
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Offline Asyn

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Re: Is this normal?
« Reply #3 on: November 16, 2018, 01:41:17 PM »
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Is this normal?
« Reply #4 on: November 16, 2018, 01:45:58 PM »
Quote
BTW i'm running windows 10 64bit and avast says it's version is 32bit
That is normal
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Offline andrew.stamp

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Re: Is this normal?
« Reply #5 on: November 16, 2018, 02:48:53 PM »
The clean up tool seems to work. A bit like Flash used to be like in the old days before they did automatic uninstall on updates.
The processes have settled down now but wondering why the annoying Avast Driver Updater process is running - as I don't have this. Is this why I keep getting pop ups bothering me about out of date drivers
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Offline Asyn

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Re: Is this normal?
« Reply #6 on: November 16, 2018, 02:51:10 PM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Privacy
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline andrew.stamp

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Re: Is this normal?
« Reply #7 on: November 16, 2018, 02:57:45 PM »
Thanks.   I hope it gets rid of the lurking avast device driver updater too!
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Offline Asyn

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Re: Is this normal?
« Reply #8 on: November 16, 2018, 03:04:32 PM »
You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Is this normal?
« Reply #9 on: November 16, 2018, 03:54:04 PM »
Quote from: andrew.stamp on November 16, 2018, 02:57:45 PM
Thanks.   I hope it gets rid of the lurking avast device driver updater too!

It certainly isn't lurking on my system (Avast Free), it was in the various versions as far as I'm concerned as a hook it would crop up now and then to suggest you install it, as soon as you went down that path it would then seek payment.

Presumably you haven't paid for it, so go into the AvastUI > Settings > components and if it is listed there uninstall the Driver Updater component.

Though it is listed in the AvastUI > Performance section, but is only active if you purchase it.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline andrew.stamp

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Re: Is this normal?
« Reply #10 on: November 16, 2018, 06:18:53 PM »
Thanks DavidR. I would never have found that  :)
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Offline DavidR

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Re: Is this normal?
« Reply #11 on: November 17, 2018, 12:03:14 AM »
You're welcome.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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