Author Topic: Cannot activate mobile paid version on android  (Read 1762 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Cannot activate mobile paid version on android
« on: November 16, 2018, 09:24:55 AM »
Hello. I purchased Avast Premier for 5 devices. When I installed Avast Mobile Security for Android on my phone I tried to upgrade the free version using my Avast Premier license code in the voucher input but it says it was incorrect. What am I doing wrong?

Thanks for any help.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Cannot activate mobile paid version on android
« Reply #1 on: November 16, 2018, 09:28:55 AM »
Avast Premier doesn't cover Android devices.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Cannot activate mobile paid version on android
« Reply #2 on: November 16, 2018, 09:53:04 AM »
Oh okay so Avast Premier covers 5 devices but not mobile devices, just computers? That is confusing. So the Avast Mobile Security app is totally different and I do not possess a license for the paid version, that would be a separate purchase entirely for mobile?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Cannot activate mobile paid version on android
« Reply #3 on: November 16, 2018, 10:02:02 AM »
Yes, or you can use the free version of AMS.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Cannot activate mobile paid version on android
« Reply #4 on: November 17, 2018, 07:21:18 AM »
Okay thank you for that information.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Cannot activate mobile paid version on android
« Reply #5 on: November 17, 2018, 09:16:31 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0