Hi there,
I used to have an Avast Pro license for desktop (precisely my Dell laptop) and I cannot recover any history from my Avast user/profile.
I'm striving lately to recover all my saved online data from Avast and Firefox, with which I used to work and I prepare to reuse on a new laptop, but everything is gone, even though I've tried all instructions given by the Support teams.
I really need some help, if anyone has a clue.
My old avast! 4 Home Edition was W90987870H6100A1106-EYJ256VT, which, if I remember well, I renewed later on, after expiring.....
I also wanted to buy a new licence so I track all my devices, because I have 2 already stolen but.."thanks" to Avast profile...I cannot track them
, because there's no history of my Avast user activity and license in my active accounts
, which really disappointed me as an opportunity customer (I work in IT&C and customer experience is one of the most evangelized approach but when going to the root reality, for some companies the customer issues are toilet paper
....
Thanks for your effort, if anybody is willing to make one
