Author Topic: There is no support option for Ultimate product, why?  (Read 218 times)

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Offline stbole

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There is no support option for Ultimate product, why?
« on: November 20, 2018, 09:15:44 AM »
Why there are no support options for the ultimate product? If somebody is interested in it, there is no automated guidance for it??

Offline Asyn

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Re: There is no support option for Ultimate product, why?
« Reply #1 on: November 20, 2018, 09:22:25 AM »
Hi, Avast Ultimate is a license bundle: https://www.avast.com/ultimate
Win 8.1 [x64] - Avast Premier 19.1.2358.Beta2 - CC 5.50 - MCS - EEK - FF ESR 60.4 [NS/AOS/uBO] - TB 60.3.3 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline stbole

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Re: There is no support option for Ultimate product, why?
« Reply #2 on: December 06, 2018, 12:25:29 AM »
How can I contact your support except by phone? I would like to purchase Avast Ultimate, and I would like to se what offers do you have for your long-term user. They can contact me on my registration email if some of the mods see this.

Offline bob3160

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Re: There is no support option for Ultimate product, why?
« Reply #3 on: December 06, 2018, 12:51:54 AM »
How can I contact your support except by phone? I would like to purchase Avast Ultimate, and I would like to se what offers do you have for your long-term user. They can contact me on my registration email if some of the mods see this.
Phone service is via 3rd party support. Sorry but not something I would use.
For the paid versions of avast you can contact customer support via, https://support.avast.com/contact
Or, ask your questions here in the forum.
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Offline stbole

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Re: There is no support option for Ultimate product, why?
« Reply #4 on: December 06, 2018, 01:00:02 AM »
I think I have already asked :-) Is there any coupons/vouchers for long-term users? I would like to purchase an Ultimate version for Windows and Android. I hope there is an actual human mod here who will reach out to me and offer some advice/support?