Author Topic: Welp! Thanks for nothing Avast!  (Read 4381 times)

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Offline Benjamin198

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Welp! Thanks for nothing Avast!
« on: November 23, 2018, 11:41:04 PM »
My server was hit with Ransome software even though all your shields where running. now I've lost everything. Guess I'll have to reinstall the OS, and cut my losses, all 100 TB's of loses.

Good work! >:(

Offline Benjamin198

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Re: Welp! Thanks for nothing Avast!
« Reply #1 on: November 24, 2018, 02:43:59 AM »
You know what? The more I think about this, the more angry I get! You charge me almost a hundred dollars for your security and it didn't work! WTF! I'm really upset with your company right now. There is a shield specifically geared towards this type of hack and it failed. What a disappointment.

Offline bob3160

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Re: Welp! Thanks for nothing Avast!
« Reply #2 on: November 24, 2018, 04:47:09 PM »
There is no 100% The virus (infection) always comes first and the protection always comes afterwards.
Someone is always first to run into something brand new and when that happens, they get infected.
This is the main reason why one should, on a regular basis, create image backups.
https://youtu.be/m5h9Kug5HTI
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Offline Claudiu7

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Re: Welp! Thanks for nothing Avast!
« Reply #3 on: November 24, 2018, 07:59:53 PM »
There is no 100%
https://youtu.be/m5h9Kug5HTI

In other words , you , the customer, pay the money, and we, the company, assume no liability...
This has to be a wonderful way of doing business...

Offline bob3160

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Re: Welp! Thanks for nothing Avast!
« Reply #4 on: November 24, 2018, 08:50:50 PM »
There is no 100%
https://youtu.be/m5h9Kug5HTI

In other words , you , the customer, pay the money, and we, the company, assume no liability...
This has to be a wonderful way of doing business...
That's the way it's always been with all companies.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Asyn

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Re: Welp! Thanks for nothing Avast!
« Reply #5 on: November 24, 2018, 09:15:56 PM »
My server...
Hi, the consumer version doesn't support any server OS.
Which Avast version and server OS are we talking about..?
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Welp! Thanks for nothing Avast!
« Reply #6 on: November 24, 2018, 09:47:07 PM »
My server...
Hi, the consumer version doesn't support any server OS.
Which Avast version and server OS are we talking about..?
Regardless of the version used, it wouldn't change the outcome or the answer. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline schmidthouse

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Re: Welp! Thanks for nothing Avast!
« Reply #7 on: November 24, 2018, 09:51:47 PM »
There is no 100%
https://youtu.be/m5h9Kug5HTI

In other words , you , the customer, pay the money, and we, the company, assume no liability...
This has to be a wonderful way of doing business...

I've been interested in and used many different "Security Software Programs" and the internet over many many years and have yet to find ONE (1) Anti-Virus (malware program) that claims 100% guarantee from infection.
It is an impossible Reality.......!
« Last Edit: November 24, 2018, 09:54:03 PM by schmidthouse »
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**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline Claudiu7

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Re: Welp! Thanks for nothing Avast!
« Reply #8 on: November 25, 2018, 09:43:53 PM »
There is no 100%
https://youtu.be/m5h9Kug5HTI

In other words , you , the customer, pay the money, and we, the company, assume no liability...
This has to be a wonderful way of doing business...
That's the way it's always been with all companies.


Not really, see here: Comodo Internet Security Complete 4.0 Backs Best Virus Protection Claim With $500 Guarantee

https://www.comodo.com/resources/home/newsletters/jun-10/technical-news.php

Offline bob3160

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Re: Welp! Thanks for nothing Avast!
« Reply #9 on: November 25, 2018, 10:22:23 PM »
Maybe you need to learn to read. Where does it say that it offers 100% protection ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Claudiu7

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Re: Welp! Thanks for nothing Avast!
« Reply #10 on: November 26, 2018, 07:32:59 AM »
Maybe you need to learn to read. Where does it say that it offers 100% protection ???

What Comodo does say is , if we cannot protect you, we will offer $500 in compensation for the damage produced by the lack of protection
What do you say is, if Avast cannot protect you, well....that it, suck it up!

Offline bob3160

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Re: Welp! Thanks for nothing Avast!
« Reply #11 on: November 26, 2018, 01:50:43 PM »
Maybe you need to learn to read. Where does it say that it offers 100% protection ???

What Comodo does say is , if we cannot protect you, we will offer $500 in compensation for the damage produced by the lack of protection
What do you say is, if Avast cannot protect you, well....that it, suck it up!
What I said that you can't rely on simply your AV. You need to always have a backup ready in case your AV fails or, your HD etc. crashes.
Your computer, your choice. Comodo will certainly never be my choice.  :(
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Offline Benjamin198

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Re: Welp! Thanks for nothing Avast!
« Reply #12 on: November 28, 2018, 02:20:12 AM »
My apologies, when I say server, I miss spoke. Although a do have a "server-like" application running, to allow me access to my media when I am at work, or from my phone, the computer in question is not really a server.

I should also mention that although I did have ports facing the internet to access my media, these libraries where behind some heavy encryption. The computer in question, didn't have any RDP ports open. The probken here is that the Ransomware encrypted over 100 TB of DVR and ripped blurays files and at no time did Avast even catch that 100 TB of information was being changed all at once. Blah!!!!

I don't expect avast to be perfect, but it was 100TB of information being changed consecutively, that isn't a red flag to avast???

That type of Ransomware isn't cutting edge.

Infact, the application itself even altered system files so in reboot I lost my ability to access windows altogether. But the hackers made sure to leave "Readme" files all over my drives, so when I looked at the encrypted files I still knew how to send them Bitcoin.

So, yeah, I'm still a little angry about the whole thing.
« Last Edit: November 28, 2018, 02:22:34 AM by Benjamin198 »

Offline next2last

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Re: Welp! Thanks for nothing Avast!
« Reply #13 on: November 28, 2018, 10:01:18 PM »
WOW! Obviously their advertisement is bordering on false when it says:

Quote
Hackers demand an average of $643 from ransomware victims. Ransomware Shield keeps your most important files from being encrypted and held hostage, and lets only trusted apps alter them in any way.


How in the world did Avast not detect 100TB to be encrypted. On my renewal date this will make a difference for me whether to renew or not especially since it looks like Avast increased the price from my last renewal.

Offline Pondus

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Re: Welp! Thanks for nothing Avast!
« Reply #14 on: November 28, 2018, 10:49:26 PM »
Quote
How in the world did Avast not detect 100TB to be encrypted.
Was ransomwareshield correctly set up?

Ransomware Shield - FAQs  >>  https://support.avast.com/en-ww/article/Antivirus-Ransomware-Shield-FAQ