Author Topic: Avast Password Mobile  (Read 6754 times)

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Offline kazdeenbrett

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Avast Password Mobile
« on: November 26, 2018, 06:55:01 PM »
Hello,

I previously had the app installed and working on my iPhone. After changing the password of my Avast account, the phone app will no longer work. It requests the password but all I get is an error. It says : "Please log on with your avast account password. This is because your password was recently changed on the website." When I enter the password I get a pop-up that says "Login Unsuccessful. Invalid state." On my iPad it doesn't even give an error, it just clears the password field even time I click confirm. That gives? I want EasypPass back, was a much better product.

Offline Antony51

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Re: Avast Password Mobile
« Reply #1 on: September 13, 2021, 06:01:07 PM »
I HAVE THIS SAME ISSUE IN 2021|

Offline r@vast

  • Avast team
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  • Posts: 1685
Re: Avast Password Mobile
« Reply #2 on: September 14, 2021, 04:04:22 PM »
I HAVE THIS SAME ISSUE IN 2021|

Hi,

Can you provide us with a screenshot of the error message, please?
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot