After upgrading OnPremise console to Version 7.29.1088 I can't install any new clients. Installer stuck at 'downloading policy' and then throws an error:
[2023-12-18 13:28:05.562] [info ] [Installer ] [11444:10408] [2693FD: 115] install.cpp(268) AgentInstaller::Install: Set process trust: 0x00000000
[2023-12-18 13:29:07.365] [error ] [Installer ] [11444:10408] [2693FD: 127] install.cpp(294) AgentInstaller::Install: CAuth::GetInstallInvite failed: 0x80000102
[2023-12-18 13:29:07.365] [error ] [Installer ] [11444:10408] [2693FD: 127] install.cpp(306) AgentInstaller::Install: installation ended with an error 0x80000102
[2023-12-18 13:29:07.365] [info ] [Installer ] [11444:10408] [2693FD: 115] install.cpp(307) AgentInstaller::Install: Starting agent service...
[2023-12-18 13:33:18.460] [info ] [Installer ] [11836:13260] [2693FD: 115] install.cpp(257) AgentInstaller::Install: Installation of agent 23.7.1876 was started
[2023-12-18 13:33:20.088] [info ] [Installer ] [11836:13260] [2693FD: 115] install.cpp(162) AgentInstaller::LogSystemInfo: System info:
[2023-12-18 13:33:20.088] [info ] [Installer ] [11836:13260] [2693FD: 115] install.cpp(268) AgentInstaller::Install: Set process trust: 0x00000000
[2023-12-18 13:34:21.968] [error ] [Installer ] [11836:13260] [2693FD: 127] install.cpp(294) AgentInstaller::Install: CAuth::GetInstallInvite failed: 0x80000102
[2023-12-18 13:34:21.968] [error ] [Installer ] [11836:13260] [2693FD: 127] install.cpp(306) AgentInstaller::Install: installation ended with an error 0x80000102
[2023-12-18 13:34:21.968] [info ] [Installer ] [11836:13260] [2693FD: 115] install.cpp(307) AgentInstaller::Install: Starting agent service...
On server in C:\Program Files\AVAST Software\Management Console\console\log i have lot of errors:
main.log:
2023-12-18 13:35:53.324 INFO [] [] com.avast.bc.StartupListener [main]: Management console started (BusinessConsoleApplication.java:66)
2023-12-18 13:42:08.562 ERROR [00000000000000000000000000000001] [1642008098513-892369] c.a.b.e.a.i.e.AsyncEventExecutor [Thread-9]: StaleAsyncEvent: rootCause=[Handling of Event [AgentInstalledEvent{installationToken=b45e5be2e04043ee9e5bd5ffdfa30b8a00000000000000000000000000000001, agentSnapshot=AgentSnapshot{id=41232246-ced9-43db-bb07-bdddbc093ca2, name=klimat, label=null, netGroup=klimat.net, platform=WIN_SERVER, os=WIN_SERVER_2008_R2, lastSeen=1662152383638, ipAddress=null, osDisplay=Windows Server 2008 R2 Standard, osBuild=7601, osInternalVersion=6.1.7601, midex=8A494849389D53B3AEB264152BFAAF099CEB7A7BFD45DB9440DC5279816FFD52, serialNumber=null}}] failed in subscriber(s): [Subscriber{name=com.avast.bc.device.impl.DeviceServiceImpl.manageDevicesWhenAgentInstalled, exceptionMessage=null}] - [cause: UNKNOWN, errorCode: 100,shardContext: 00000000000000000000000000000001]] eventSubscriberId=[dm.external.agentInstalled] eventName=[AgentInstalledAsyncEvent] (AsyncEventExecutor.java:98)
com.avast.business.eventbus.async.impl.subscriber.SubscriberException: Unable to execute event [AsyncEvent{id=9046b5bd-598f-4850-98c0-c35c9c1bfade, companyId=9e7f3ab3-c027-49c0-9fef-c3e37fa87711, executionContext=ShardExecutionContextImpl{correlationId=1642008098513-892369, remoteAddress=null, shardContext=00000000000000000000000000000001}, eventSubscriberId=dm.external.agentInstalled, event=AgentInstalledAsyncEvent{companyId=9e7f3ab3-c027-49c0-9fef-c3e37fa87711, timestamp=1642008098516}, lastRead=1702903328433}]. - [cause: UNKNOWN, errorCode: 100,shardContext: 00000000000000000000000000000001]
at com.avast.business.eventbus.async.impl.subscriber.Subscribers.execute(Subscribers.java:198)
at com.avast.business.eventbus.async.mybatis.AsyncEventServiceImpl.execute(AsyncEventServiceImpl.java:125)
at com.avast.business.eventbus.async.mybatis.AsyncEventServiceImpl$$FastClassBySpringCGLIB$$baadbf62.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
at com.avast.business.monitoring.config.TimedAnnotationMeteringAspect.timedMethod(TimedAnnotationMeteringAspect.java:54)
at jdk.internal.reflect.GeneratedMethodAccessor102.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:100)
at com.avast.business.persistence.mybatis.transaction.interceptor.TransactionInterceptorBean.lambda$transactionalInvocation$0(TransactionInterceptorBean.java:44)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl.inTransaction(TransactionClientImpl.java:81)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl$$FastClassBySpringCGLIB$$4c4c78d5.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
at com.avast.business.monitoring.config.TimedAnnotationMeteringAspect.timedMethod(TimedAnnotationMeteringAspect.java:54)
at jdk.internal.reflect.GeneratedMethodAccessor102.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl$$EnhancerBySpringCGLIB$$6f865883.inTransaction(<generated>)
at com.avast.business.persistence.mybatis.transaction.interceptor.TransactionInterceptorBean.transactionalInvocation(TransactionInterceptorBean.java:41)
at jdk.internal.reflect.GeneratedMethodAccessor103.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689)
at com.avast.business.eventbus.async.mybatis.AsyncEventServiceImpl$$EnhancerBySpringCGLIB$$5fc49312.execute(<generated>)
at com.avast.business.eventbus.async.impl.executor.AsyncEventExecutor.lambda$executeStaleEvents$0(AsyncEventExecutor.java:95)
at com.avast.business.execution.ExecutionEnvironment$Executor.lambda$run$0(ExecutionEnvironment.java:160)
at com.avast.business.execution.ExecutionEnvironment$Executor.call(ExecutionEnvironment.java:170)
at com.avast.business.execution.ExecutionEnvironment$Executor.run(ExecutionEnvironment.java:158)
at com.avast.business.eventbus.async.impl.executor.AsyncEventExecutor.executeStaleEvents(AsyncEventExecutor.java:92)
at com.avast.business.eventbus.async.impl.executor.AsyncEventExecutor.run(AsyncEventExecutor.java:68)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.reflect.InvocationTargetException: null
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.avast.business.eventbus.async.impl.subscriber.EventSubscriber.handleEvent(EventSubscriber.java:79)
at com.avast.business.eventbus.async.impl.subscriber.Subscribers.execute(Subscribers.java:196)
... 66 common frames omitted
stderr.log:
2023-12-18 13:34:50 Apache Commons Daemon procrun stderr initialized.
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by org.apache.ibatis.reflection.Reflector (file:/C:/Program%20Files/AVAST%20Software/Management%20Console/console/lib/mybatis-3.2.6.jar) to method java.lang.Class.checkPackageAccess(java.lang.SecurityManager,java.lang.ClassLoader,boolean)
WARNING: Please consider reporting this to the maintainers of org.apache.ibatis.reflection.Reflector
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
stdout.log:
. ____ _ __ _ _
/\\ / ___'_ __ _ _(_)_ __ __ _ \ \ \ \
( ( )\___ | '_ | '_| | '_ \/ _` | \ \ \ \
\\/ ___)| |_)| | | | | || (_| | ) ) ) )
' |____| .__|_| |_|_| |_\__, | / / / /
=========|_|==============|___/=/_/_/_/
:: Spring Boot :: (v2.2.5.RELEASE)
2023-12-18 13:35:52.443 ERROR [00000000000000000000000000000001] [1702902951327-1] c.a.b.d.DeprecatedOsProvider [main]: Unable to download DeprecatedOsFile file from url [https://business.avast.com:443/onpremise/api/deprecatedOs]. (DeprecatedOsProvider.java:33)
com.avast.bc.deprecatedos.DeprecatedOsFetcherException: Unable to fetch deprecated os list.
at com.avast.bc.onprem.deprecatedos.OnPremiseDeprecatedOsFetcherOnline.fetch(OnPremiseDeprecatedOsFetcherOnline.java:44)
at com.avast.bc.deprecatedos.DeprecatedOsProvider.provide(DeprecatedOsProvider.java:31)
at com.avast.bc.device.impl.DeprecatedOsServiceImpl.downloadDeprecatedOsList(DeprecatedOsServiceImpl.java:33)
at com.avast.bc.appservice.device.DeprecatedOsHouseKeep.performHouseKeepTask(DeprecatedOsHouseKeep.java:95)
at com.avast.bc.appservice.device.DeprecatedOsHouseKeep.lambda$runTask$1(DeprecatedOsHouseKeep.java:66)
at java.base/java.util.Optional.ifPresent(Unknown Source)
at com.avast.bc.appservice.device.DeprecatedOsHouseKeep.runTask(DeprecatedOsHouseKeep.java:66)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl.inTransaction(TransactionClientImpl.java:81)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl$$FastClassBySpringCGLIB$$4c4c78d5.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
at com.avast.business.monitoring.config.TimedAnnotationMeteringAspect.timedMethod(TimedAnnotationMeteringAspect.java:54)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689)
at com.avast.business.persistence.mybatis.transaction.impl.TransactionClientImpl$$EnhancerBySpringCGLIB$$6f865883.inTransaction(<generated>)
at com.avast.bc.appservice.device.DeprecatedOsHouseKeep.lambda$onInitialized$0(DeprecatedOsHouseKeep.java:59)
at com.avast.business.execution.ExecutionEnvironment$Executor.call(ExecutionEnvironment.java:170)
at com.avast.business.execution.executor.ExecutionContextExecutor.inExecutionContext(ExecutionContextExecutor.java:50)
at com.avast.bc.appservice.device.DeprecatedOsHouseKeep.onInitialized(DeprecatedOsHouseKeep.java:59)
at java.base/java.util.ArrayList.forEach(Unknown Source)
at com.avast.business.persistence.sharding.ShardingBootstrap.start(ShardingBootstrap.java:60)
at org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:182)
at org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:53)
at org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:360)
at org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:158)
at org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:122)
at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:894)
at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.finishRefresh(ServletWebServerApplicationContext.java:162)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:553)
at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.refresh(ServletWebServerApplicationContext.java:141)
at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:747)
at org.springframework.boot.SpringApplication.refreshContext(SpringApplication.java:397)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:315)
at com.avast.bc.BusinessConsoleApplication.main(BusinessConsoleApplication.java:61)
Caused by: org.springframework.web.client.HttpClientErrorException: 404 {"timestamp":"2023-12-18T12:36:10.852+00:00","status":404,"error":"Not Found","path":"/onpremise/api/deprecatedOs"}
at com.avast.bc.connector.config.RestTemplateResponseErrorHandler.handleError(RestTemplateResponseErrorHandler.java:31)
at org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63)
at org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:782)
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:740)
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:674)
at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:583)
at com.avast.bc.onprem.cloud.OnPremiseCloudClient.getObjectCustom(OnPremiseCloudClient.java:260)
at com.avast.bc.onprem.deprecatedos.OnPremiseDeprecatedOsFetcherOnline.fetch(OnPremiseDeprecatedOsFetcherOnline.java:41)
... 50 common frames omitted
Using browser I can enter:
https://localhost:8190/agent/this gives blank page, so it's working, but when I use IP address:
https://192.186.1.207:8190/agent/browser throws an error 'unable to connect'.
