I was offered the free version of cleanup premium, and thought to myself "if i don't want this i'll just cancel the renewal and it will be fine"
I never recieved an order number email, despite it telling me i would.
So i decided to create an account with the same email address i used before, except it says that I have no license attachted to it, and now everytime i've contacted support they've told me that there is no orders on my account and keep asking for my order number, which I don't have because i never recieved one.
What should I do now? I don't want to be charged at the end of this and yet I see no way out of this, and support have been anything but supportive.