Hello, I have an update error that I'm experiencing.
I've followed the solutions described in the avast forum and in various internet communities, but this issue is not resolved.
If you start the update from the setting, the DNS configuration will be skipped and the message "host unreachable" will appear and the update will be aborted.
My internet connection is normal and I do not use VPN.
The firewall is using the comodo firewall, and after I quit the program I ran the update again, but I get the same error.
If you have more than one firewall, you do not want to run Windows 7 Basic Firewall but rely on Comodo Firewall.
So, I do not think the Windows 7 default firewall is blocking the avast update executable.
OS: Windows 7 ultimate K 64Bit
Things I've tried.
1. In safe mode, I ran "avastclear.exe" file to completely delete AVAST folder and reboot.
After that, I run Avast Free Antivirus Offline file and install it.
The virus definition version of the installed program is 181115-4, and the release date is 2018-11-15 PM 8:15:53.
The version of the program is 18.8.2356 (build 18.8.4084.408) and the announcement date is 2018-11-15pm 11:41:44.
Most of the solutions were to clean up the program after uninstalling the program, or to recover it. However, I have reinstalled at least 4 times so far and I have run avastclear.exe several times in the process.
2. Added Avast Free Antivirus in Windwos 7 firewall settings.
This workaround referenced youtube (
https://www.youtube.com/watch?v=aKbCsjvLfqE)
3. I tried booting into Windows 7 Safe Mode, trying to repair Avast Free Antivirus from Control Panel and rebooting Windows 7, but nothing better.
4. I would like to install the update manually and download and run Avast VPS update for versions 12+ from the link below.
But it was terminated as soon as it was run.
Will there be a solution that will help me?