Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Passwords
»
Avast Passwords for Mac
»
password reset not working!!
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: password reset not working!! (Read 9099 times)
0 Members and 1 Guest are viewing this topic.
bitjesenbytejes
Newbie
Posts: 1
password reset not working!!
«
on:
December 07, 2018, 03:21:17 PM »
Hi, I have the following problem.
I reset my password and then had to confirm it on another device but whatever I do, it won't work.
So I can't use the program anymore
an anyone help?
?
Logged
David Mokos
Avast team
Newbie
Posts: 8
Re: password reset not working!!
«
Reply #1 on:
December 17, 2018, 02:47:19 PM »
Hello,
if I understand correctly, the synchronization had been working for you until you have changed the password on
https://my.avast.com/
?
If this is the case you need to introduce the new password in one of the synchronized devices. If this is not working, can you please send me the error message that the application showed you? What is the email address you have been using with Avast Passwords?
Best regards,
David
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Passwords
»
Avast Passwords for Mac
»
password reset not working!!