Author Topic: Cancel Cleanup Premium auto renewal  (Read 58 times)

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Offline Uros9

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Cancel Cleanup Premium auto renewal
« on: December 07, 2018, 03:37:31 PM »
Hello, 30 days ago i subscribed to try avast premium cleanup. And today i wanted to unsubscribe but i'm having trouble doing that. The thing is when i look up for my order i find it, but when i try to login in after that in order to unsubscribe it says my email does not exist. I can't even find email you sent with order number.

Offline Stellarman

  • Avast team
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  • Posts: 222
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Re: Cancel Cleanup Premium auto renewal
« Reply #1 on: Today at 01:37:48 PM »
Hello, 30 days ago i subscribed to try avast premium cleanup. And today i wanted to unsubscribe but i'm having trouble doing that. The thing is when i look up for my order i find it, but when i try to login in after that in order to unsubscribe it says my email does not exist. I can't even find email you sent with order number.

Hi,

your subscription has already been cancelled on December 7th.

The trial period is still valid until January 6th so you can still enjoy our product until then.

Thank you and have a nice day.