Author Topic: Can't send or receive emails without closing eMclient and restarting  (Read 2098 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Can't send or receive emails without either closing eMclient and restarting or by turning off AVAST for 10 minutes and closing eMclient and restarting.  Looking for a setting in AVAST that will allow eMclient to send and receive without interruption.  Appreciate all assistance.  Steve   

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't send or receive emails without closing eMclient and restarting
« Reply #1 on: December 09, 2018, 02:04:54 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: Can't send or receive emails without closing eMclient and restarting
« Reply #2 on: December 09, 2018, 02:05:11 PM »
Do you have avast with firewall?

If so is your network profile in puplic or private mode?   what happen if you change?



REDACTED

  • Guest
Re: Can't send or receive emails without closing eMclient and restarting
« Reply #3 on: December 09, 2018, 11:27:10 PM »
Free - ver 18.8.2356 (been using Free Avast for several years - Windows 10 Home Version 1803 (build 17134)  (x64) - also have System Mechanic and Malwarebytes.  Right now network profile is private.  Firewall is Windows Defender

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Can't send or receive emails without closing eMclient and restarting
« Reply #5 on: December 11, 2018, 03:24:23 AM »
Asyn, this looks like I would make exceptions in both AVAST and Malwarebytes.   Do you think that would correct the problem I am having?   Seems odd that everything was working ok for months then it started with Thunderbird.  I migrated to eMclient a month ago and it worked ok for 3 weeks then started again.  Thoughts anyone?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't send or receive emails without closing eMclient and restarting
« Reply #6 on: December 11, 2018, 05:53:07 AM »
Asyn, this looks like I would make exceptions in both AVAST and Malwarebytes.   Do you think that would correct the problem I am having?
It's worth a try.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0