Author Topic: Need help with a refund (Read 1430 times)

REDACTED · « **on:** December 10, 2018, 12:54:56 PM »

I need some help with a refund, i subscribed for the free VPN trial (60 days), and noticed yesterday i was charged 80 euros because it auto renewed allthought i had cancelled the auto renewal.
I did sent a refund ticket (twice, i think i wrote the order id wrong on the first one) and havent got an email answer. Do i just need to wait and if so how long, or do i need to do something different?

Asyn · « **Reply #1 on:** December 10, 2018, 01:01:50 PM »

Be patient, a refund can take up to 7 business days.

REDACTED · « **Reply #2 on:** December 10, 2018, 01:07:21 PM »

Okay, do i get an email from avast at somepoint to know if its gone through or anything?

Asyn · « **Reply #3 on:** December 10, 2018, 02:05:12 PM »

Quote from: Santtu on December 10, 2018, 01:07:21 PM

Okay, do i get an email from avast at somepoint to know if its gone through or anything?

Yes.

Author Topic: Need help with a refund (Read 1430 times)

REDACTED

Need help with a refund

Asyn

Re: Need help with a refund

REDACTED

Re: Need help with a refund

Asyn

Re: Need help with a refund