Author Topic: Need help.  (Read 652 times)

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Offline ellabirch16

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Need help.
« on: December 11, 2018, 11:17:28 PM »
Hi so a few months ago I downloaded Avast to clean my PC for *free*. Just recently (2-3 days ago) I upgraded my PC and wiped everything off of my PC. Today I checked my bank account and found out that I've been charged $54 for avast. I did not mean to purchase it and do not remember purchasing it at all. If anything it should have charged me for months prior...but why now all of the sudden? If I knew this program would charge me this much instead of being free I would have never downloaded it. Please send me a PM because I would like a refund.

Thanks in advanced.
Ella B.

Offline schmidthouse

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Re: Need help.
« Reply #1 on: December 11, 2018, 11:30:55 PM »
Hi
You can go to http://support.avast.com and "Submit a Support Ticket". If you want to request a refund please provide as much info as possible about your case(s) at form.
***HP ENVY 15K LT W10 Pro 64Bit/750GB HD/16GB Ram/Avast Prem.bc/VS/ASB/Mbam/Secureline/SANDBOXIE/Prey Project
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