Author Topic: Avast password app credentials don’t work  (Read 522 times)

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Offline slocal

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Avast password app credentials don’t work
« on: December 13, 2018, 04:53:43 PM »
They work fine on browser but not the app. Fix?

Offline Tereza V.

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Re: Avast password app credentials don’t work
« Reply #1 on: December 17, 2018, 11:07:46 AM »
Hi, please try to reset your password to My Avast account, it should help:
- visit the page https://my.avast.com
- click on "Can´t access your account"
- enter the e-mail to which your My Avast Account was registered
- once you will receive the "Password reset" e-mail click on the password reset link in the mail
- follow on screen instructions to regain access to your My Avast Account