I helped to pay for a friend's Avast security a couple of years ago. When they switched computers, they decided to switch to another service, so I cancelled the subscription, and closed the account. But I'm still periodically getting charged by Avast for unknown reasons, listed as DRI*AVAST software. Just in the last two days, I got charged three times for varying amounts. On 12/16/18 I was charged twice, once for $64.94US, and then once for $41.12US. Today, on 12/17/18, I got was charged again for $75.76US. This has been going on for a while, as I was also charged $54.11US on 09/10/18, $86.59US on 01/03/18, and $64.94US on 12/18/17.
Is there anyone I can talk to about this? I can't fill out the refund form because it requires an order number, but there is no order number because I didn't buy anything. I'm getting tired of seeing charges from Avast on my bank statements when I haven't been buying anything from them. I'm very tired of seeing Avast taking my money without me having bought anything. I'd like to have all of that money refunded, or at least the most recent three transactions if possible. If someone could PLEASE get in contact with me about these wrongful charges, I'd love to hear from them as quick as possible. I looked this up and apparently I'm not the only person that this problem has occurred with, either. There have been problems for other people as well, enough that someone dedicated a forum post on a complaints board about it, with plenty of other people bringing up their similar problems with the service and its charges.