Author Topic: Avast VPN Secureline did not renew right after trial  (Read 4140 times)

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Offline mrmommsen

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Avast VPN Secureline did not renew right after trial
« on: December 31, 2018, 05:21:30 AM »
I did the trail for the "Avast SecureLine VPN Multi-device (60-day Trial) - 1 year".  After the trial period, it stopped working.  I got an email that the "Avast SecureLine VPN Multi-device (60-day Trial) - 1 year" was automatically renewed.  I got an email from DRI*Digital River that I was charged to the renewal, but the price was WRONG.  It charged me at the 2-year price and not the 1-year price.

Now it is NOT WORKING.
I cannot log on to look at the order information from Digital River.
When I get on the Avast program and look up my licenses it shows the trial but there is no sign of the renewal I was charged for by Digital River.

So now I am being charged the 2-year price for NOTHING in return and the only help I can get is this forum!!!!!!!!!!!!!

Offline Asyn

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Re: Avast VPN Secureline did not renew right after trial
« Reply #1 on: December 31, 2018, 07:06:16 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0