Author Topic: Clean Up and CPU  (Read 2375 times)

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Offline Pako7

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Clean Up and CPU
« on: December 29, 2018, 05:46:45 PM »
Iv realsed that Avast Clean Up Service uses 90 % off the CPU is that normal?
WinXP ProSP3/ Core2Duo E8300/ 16GB Ram/ avast! Premire 20.3.2405 (Build 20.3.5200.561) / Chromium Edge Version 81.0.416.72 (Official build) (64-bit), Avast Cleanup ,avast! mobile security

Offline Stellarman

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Re: Clean Up and CPU
« Reply #1 on: January 02, 2019, 04:16:28 PM »
Iv realsed that Avast Clean Up Service uses 90 % off the CPU is that normal?

Hi,

this does not sound like something we would intend to do.
Could you please be more specific about the concrete situation in which you experience this issue?

Also please if you will experience it again we would really appreciate if you could send us the log files so we can analyze the root cause of this issue.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Offline Pako7

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Re: Clean Up and CPU
« Reply #2 on: January 03, 2019, 12:23:08 PM »
let me check again and get back to you ..

been on a Vacation Sorry
WinXP ProSP3/ Core2Duo E8300/ 16GB Ram/ avast! Premire 20.3.2405 (Build 20.3.5200.561) / Chromium Edge Version 81.0.416.72 (Official build) (64-bit), Avast Cleanup ,avast! mobile security