Consumer Products > Avast SecureLine VPN

Avast VPN Secureline did not renew right after trial

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mrmommsen:
I did the trail for the "Avast SecureLine VPN Multi-device (60-day Trial) - 1 year".  After the trial period, it stopped working.  I got an email that the "Avast SecureLine VPN Multi-device (60-day Trial) - 1 year" was automatically renewed.  I got an email from DRI*Digital River that I was charged to the renewal, but the price was WRONG.  It charged me at the 2-year price and not the 1-year price.

Now it is NOT WORKING.
I cannot log on to look at the order information from Digital River.
When I get on the Avast program and look up my licenses it shows the trial but there is no sign of the renewal I was charged for by Digital River.

So now I am being charged the 2-year price for NOTHING in return and the only help I can get is this forum!!!!!!!!!!!!!

Asyn:
Contact support: https://support.avast.com/contact

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