NEW Version: 19.1.2360

[MartinZ]

It's in beta now, it should be added to stable channel next week

[freeforever03]

I just encountered a new problem between Avast Free and Firefox Quantum 65.0. When Firefox updated from version 64 to 65, I could no longer go to https websites (security issue). After a good amount of research, I found that this has happened in the past. I also found that the conflict was between the Avast Web Shield and Firefox. The temporary solution was to uncheck the "Enable the HTTPS Scanning" box. Since this only occurred on the new version of Firefox, I assume that Mozilla changed something in their security.

[alanb]

I just encountered a new problem between Avast Free and Firefox Quantum 65.0. When Firefox updated from version 64 to 65, I could no longer go to https websites (security issue)... The temporary solution was to uncheck the "Enable the HTTPS Scanning" box. Since this only occurred on the new version of Firefox, I assume that Mozilla changed something in their security.

See if this helps https://support.avast.com/en-eu/article/Troubleshoot-invalid-email-certificate

EDIT: applies equally to Firefox as to Thunderbird.

[DavidR]

@ freeforever03

See https://forum.avast.com/index.php?topic=9671.msg1492179#msg1492179 which refers to:
Firefox 65 to show ‘Mozilla_PKIX_ERROR_ MITM_Detected’ when AV interferes with SSL connections

There is also a link for further information, I haven't installed FF 65 yet and will be waiting.

[ante.mihelcic]

Hi, everyone. I am experiencing an issue after updating my Avast Free Antivirus to the latest version 19.1.2360

I have first experienced this problem after I installed the latest version about 12 days ago.

As soon as it was installed, I thought I'd do a scan of the system. I started the scan and then when it reached around 70%, it looked like the computer froze. Well, it didn't freeze, but when I finally managed to open the Task Manager I saw that memory usage was at 99%.
Finally, after some 20 minutes I managed to reach the 'Shut Down' button and restart my computer.

Things were okay for a few days, but then the same thing happened last Wednesday morning. I didn't have to use the computer so I decided to wait it out. It lasted about an hour and then my memory consumption dropped down from 99% back to 30% and everything went back to normal.
The same thing happened today at I guess the same time - Wednesday morning.

I have searched through this topic and found some similar complaints:

since the update avast uses 100% of my hard drive for no reason

Anyone else experiencing during a full scan it sometimes getting seemingly like stuck at a certain percentage, like 71 or 86 percent, but eventually finishes.    I briefly tried Windows Defender in Windows 10 a month ago (don't worry clean install done so shouldn't be any tweaks of that still enabled I hope,

I got convinced by another forum where folks was saying my PC problem I had was related to Avast, remove it and your system will be better--Wrong)  seems slower in games at least with Defender activated, not sure about anything else

Those two seem like similar problems to mine.

I am using Windows 7 Ultimate 64-bit, 4GB RAM

And also, when I open the task manager there is nothing on the processes tab that is consuming that much memory.

[lcc]

after this update i noticed something weird in taskmanager under startup, u see from the picture, should i remove one? and can it cause issues (i mean leaving it be)?

Reported to Avast let's see if that gets us an answer.

So, what about answer?

[MartinZ]

sorry for late answer, please let it be, we fix it in next version

[_lexi]

Last week I posted about Avast adding extra firewall profiles for networks that I have never used. Another User, @MaxLV, also mentioned this issue.

@Bob3160 asked me to provide a screenshot, which I have attached to this message. The image shows 3 saved firewall profiles.

• "lan", the profile highlighted GREEN is my home LAN, and is always the active profile.
• "Network Connection", the profile highlighted AMBER, might have been created when I updated the firmware on my VDSL modem by plugging my rig into its Ethernet port (yes, I made sure that the modem wasn't connected to the 'net at the same time.)
• "BN16.com", the profile highlighted RED, is not one that I recognise. My computer has only ever been connected to the "lan" profile. Googling "BN16.com" returns a listing for what looks like a local ads site based in the UK (BN16 is a UK postal code). I'm not going to actually visit the site: Norton Safeweb says that it has not been scanned, although, based on some Google searches, it doesn't seem to be associated with any malware-related activity.

So what gives? Is the issue that MaxLV and I are experiencing a bug related to 19.1.2360, or is it something more sinister?

New version seemed to install okay using Avast Internet Security's built-in updater. However, I have run into an issue similar to MaxLV's (see quote below). When I booted my PC yesterday, Avast briefly displayed the firewall private/public selection pop-up for an "Unidentified Network". I opened the Avast interface to double-check which network the firewall thought it was connected to, and it reported the network name it normally assigns to my LAN.

As with MaxLV's report, Avast also seems to have created an extra firewall profile for a network that I have never used. There's an icon with a red "x" through it next to this profile in the settings menu:

Updated both my computers without problems...

But on checking all the new features, in the firewall, settings, it is now listing multiple network profiles. Before the update only two network profiles were listed in  firewall settings.

The new network profiles were all set to public, and I dont recognise any of them.

I have set them to private, but there's no longer any option to delete them like there was before the update.

What are these new network profiles, and why cant they be deleted?

All the unknown network profiles have a red x on the network profile icon so i guess this means they're not active or disabled in the Avast firewall.

I am the only user of these two computers.
Both computers have WiFi, and one has Bluetooth, But these options are not used and are turned off in Windows by default. I only turn these options on when I want to use them.
The computers are on a LAN via Ethernet.

[Janet84]

My avast is not working at all after the last update. I cannot open it, uninstall it, or repair it. I was enjoying the password saving feature but none of that will work anymore. When I try to uninstall it a message says installer is working please try setup again later. Feeling frustrated!

[bob3160]

My avast is not working at all after the last update. I cannot open it, uninstall it, or repair it. I was enjoying the password saving feature but none of that will work anymore. When I try to uninstall it a message says installer is working please try setup again later. Feeling frustrated!

1. Download the offline installer of the current version of Avast
2. Download the Avast removal tool: https://files.avast.com/iavs9x/avastclear.exe
Now run avastclear and follow it's directions which will switch you into safe mode.
After the system reboots, install Avast from the program you downloaded in step 1
Again reboot after the install. You should now be back in business.

[julie.grosclaude]

I don't really get what our premium licence stand for, i get every 5 minutes an alert message about my camera or ransomware or whatsoever so i 'll pay extra options. I feel unsecure and not supported by Avast although i paid a year susbscription. It is super annoying.

[NON]

My avast is not working at all after the last update. I cannot open it, uninstall it, or repair it. I was enjoying the password saving feature but none of that will work anymore. When I try to uninstall it a message says installer is working please try setup again later. Feeling frustrated!

1. Download the offline installer of the current version of Avast
2. Download the Avast removal tool: https://files.avast.com/iavs9x/avastclear.exe
Now run avastclear and follow it's directions which will switch you into safe mode.
After the system reboots, install Avast from the program you downloaded in step 1
Again reboot after the install. You should now be back in business.

The user uses Passwords feature, I worry that clean reinstall will destroy these data as well...

[bob3160]

My avast is not working at all after the last update. I cannot open it, uninstall it, or repair it. I was enjoying the password saving feature but none of that will work anymore. When I try to uninstall it a message says installer is working please try setup again later. Feeling frustrated!

1. Download the offline installer of the current version of Avast
2. Download the Avast removal tool: https://files.avast.com/iavs9x/avastclear.exe
Now run avastclear and follow it's directions which will switch you into safe mode.
After the system reboots, install Avast from the program you downloaded in step 1
Again reboot after the install. You should now be back in business.

The user uses Passwords feature, I worry that clean reinstall will destroy these data as well...

I also use the Password Manager and have done many clean installs without loosing any information.
I also use the same username and password when I sign into Avast in the clean install that I used in the old install.

[Asyn]

I don't really get what our premium licence stand for, i get every 5 minutes an alert message about my camera or ransomware or whatsoever so i 'll pay extra options. I feel unsecure and not supported by Avast although i paid a year susbscription. It is super annoying.

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

[bob3160]

I don't really get what our premium licence stand for, i get every 5 minutes an alert message about my camera or ransomware or whatsoever so i 'll pay extra options. I feel unsecure and not supported by Avast although i paid a year susbscription. It is super annoying.

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

Avast GUI -> Menu -> Settings -> Personal Privacy