Author Topic: Web Shield causes Windows 7 (x64) to run very slow  (Read 1179 times)

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Offline loungehake

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Web Shield causes Windows 7 (x64) to run very slow
« on: January 01, 2019, 11:04:33 AM »
Web Shield causes Windows 7 (x64) to run very slow.  It started a couple of hours after I had replaced version 18.7.2354 and the system then became slower and slower to the point that it was effectively unusable.  I have had to uninstall Web Shield from Avast Free 18.8.2356 to allow the host Windows 7 (x64) system to perform acceptably. The uninstall had to be performed in Safe Mode because it was not possible to persuade Web Shield to uninstall in Normal Mode, it just remained hanging around not shielding but a heavy emcumbrance to the system performance.

I did try a fresh avastclear uninstall then full offline install without success and so resorted to the uninstall of Web Shield in Safe Mode.

N.B. File, Behaviour and Mail Shields work normally.

Since this is the only instance of the problem out of ten installations I have done of version 18.8.2356, I assume that a glitch exists in the offending system. Version 18.7.2354 worked properly, including Web Shield.  I would have reverted to version 18.7.2354 but for the security vulnerability issue with that version. I was too busy having had to do an unplanned 80 mile round trip to get the system running properly.

I am just posting this as feedback for version 18.8.2356.
« Last Edit: January 01, 2019, 05:02:14 PM by loungehake »
Windows XP Pro SP3, Avast Free 10.4.2233, Malwarebytes Anti-Exploit, Comodo Memory Guardian 2.0.4.20
Windows 7 Ultimate x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware
Windows 8.1 Pro x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware
Windows 10 Pro x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware

Offline Asyn

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Re: Web Shield causes Windows 7 (x64) to run very slow
« Reply #1 on: January 02, 2019, 02:12:19 PM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline loungehake

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Re: Web Shield causes Windows 7 (x64) to run very slow
« Reply #2 on: January 04, 2019, 03:16:14 PM »
My impressions of Avast 19 give me much hope that the issue will not reoccur on this problem Windows 7 (x64) system when I install Avast 19 on it.
Windows XP Pro SP3, Avast Free 10.4.2233, Malwarebytes Anti-Exploit, Comodo Memory Guardian 2.0.4.20
Windows 7 Ultimate x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware
Windows 8.1 Pro x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware
Windows 10 Pro x64, Avast Free 21.9.2494, Malwarebytes Anti-Exploit, Malwarebytes Anti-Ransomware

Offline Asyn

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Re: Web Shield causes Windows 7 (x64) to run very slow
« Reply #3 on: January 04, 2019, 03:21:21 PM »
OK, report back.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0