Author Topic: Turn off password requirement for "Scan selected items for viruses"?  (Read 2026 times)

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Offline AnotherUsername

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We have Avast Business Antivirus and have the Avast UI password protected.  Is there a way to allow the "Scan selected items for viruses" without requiring a password to do so?  We want regular users to have the option to manually scan selected files without needing the password.  It seems like the Avast console should have a granular way to assign password requirements so we can do something like lock the UI (so users can't do things like turn off protections) but allow users to do manual scans themselves.

Thanks

Offline Dustin55

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #1 on: September 11, 2019, 04:41:22 PM »
Did you ever find a solution for this one....I have the same concern. 

Offline Infratech Solutions

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #2 on: September 11, 2019, 05:18:59 PM »
This is a known bug by AVAST Software that is not yet fixed:

[CBC-7826][CBC-7696] Password protection controls not applying correctly
La web de Avast antivirus para España: www.infratech.es/avast.
Hazte distribuidor de Avast: https://www.infratech.es/avast/distribuir-avast.html.

Offline Dustin55

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #3 on: September 11, 2019, 05:32:43 PM »
This is a known bug by AVAST Software that is not yet fixed:

[CBC-7826][CBC-7696] Password protection controls not applying correctly

Understood, and many thanks for the reply...much appreciated!!

Offline mickey.b

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #4 on: September 17, 2019, 07:44:21 PM »
This is a known bug by AVAST Software that is not yet fixed:

[CBC-7826][CBC-7696] Password protection controls not applying correctly

Understood, and many thanks for the reply...much appreciated!!

Just for future reference (in case either of you want to check the status of these bugs), our development/production team combined CBC-7826 into CBC-7696.
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support

Offline Dustin55

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #5 on: September 17, 2019, 09:30:01 PM »
Good to know...Thank you!  Now lets say I was not clear on where to track "CBC" progress at...any suggestions?  (You know....asking for a friend  ;D)
« Last Edit: September 17, 2019, 09:32:31 PM by Dustin55 »

Offline mickey.b

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Re: Turn off password requirement for "Scan selected items for viruses"?
« Reply #6 on: September 17, 2019, 10:44:02 PM »
Good to know...Thank you!  Now lets say I was not clear on where to track "CBC" progress at...any suggestions?  (You know....asking for a friend  ;D)

LOL

You can always contact us directly via phone or chat. If you are using the Cloud Management (web) Console at https://business.avast.com/ log into your account, click the Help & Support button in the bottom-left corner, click the center Contact our support button, and click either Start a chat or Call us button. Ask for the current status of the bug ticket CBC-7696 when you call or chat with us. Our development/production team is still working on it as of Tuesday, 17 September 2019.
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support