« previous next »
Pages: [1]   Go Down

Author Topic: Avast Crash  (Read 2211 times)

0 Members and 1 Guest are viewing this topic.

Offline erinel

  • Newbie
  • *
  • Posts: 5
Avast Crash
« on: January 08, 2019, 04:05:52 AM »
latest version of Avast on WIn10 1607 build
Did an update and after the definition had complete the program wouldn't close.
Is it time for a new virus program?
Logged

Offline erinel

  • Newbie
  • *
  • Posts: 5
Re: Avast Crash
« Reply #1 on: January 08, 2019, 04:11:25 AM »
am I better off just uninstalling it and reinstall?
Logged

Offline Be Secure

  • Long Time Avast User(10years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1908
Re: Avast Crash
« Reply #2 on: January 08, 2019, 04:12:54 AM »
Quote from: erinel on January 08, 2019, 04:11:25 AM
am I better off just uninstalling it and reinstall?
Have you tried repair option?
NEW AVAST REPAIR:
Open avast GUI>Menu>Settings>Troubleshooting>Click on REPAIR APP>Follow instructions>Reboot.
« Last Edit: January 08, 2019, 04:18:06 AM by Be Secure »
Logged
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline erinel

  • Newbie
  • *
  • Posts: 5
Re: Avast Crash
« Reply #3 on: January 08, 2019, 04:17:34 AM »
not yet, but I will

while I do that is there a way to know what avast clean up means by programs running in the background
AVAST specifically calls it  "Windows Live" - MS has no clue what Avast is talking about. There no windows essential or windows live anywhere on the computer.
Logged

Offline Be Secure

  • Long Time Avast User(10years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1908
Re: Avast Crash
« Reply #4 on: January 08, 2019, 04:22:50 AM »
Quote from: erinel on January 08, 2019, 04:17:34 AM
not yet, but I will

while I do that is there a way to know what avast clean up means by programs running in the background
AVAST specifically calls it  "Windows Live" - MS has no clue what Avast is talking about. There no windows essential or windows live anywhere on the computer.
Windows Live is a discontinued brand-name for a set of web services and software products from Microsoft as part of its software plus services platform. It has been superseded by a product branded Office 365.

If you wanted to do repair see this reply https://forum.avast.com/index.php?topic=224325.msg1489232#msg1489232
« Last Edit: January 08, 2019, 04:24:38 AM by Be Secure »
Logged
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline erinel

  • Newbie
  • *
  • Posts: 5
Re: Avast Crash
« Reply #5 on: January 08, 2019, 04:27:27 AM »
that link brings me back here

also I don't have office 365
« Last Edit: January 08, 2019, 04:31:21 AM by erinel »
Logged

Offline Be Secure

  • Long Time Avast User(10years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1908
Re: Avast Crash
« Reply #6 on: January 08, 2019, 04:32:01 AM »
Quote from: erinel on January 08, 2019, 04:27:27 AM
that link brings me back here

also I don't have office 365
See Reply #3
Logged
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline erinel

  • Newbie
  • *
  • Posts: 5
Re: Avast Crash
« Reply #7 on: January 08, 2019, 04:34:19 AM »
what am I looking for the link still brings me back here and I do not have anything labeled Microsoft or Office in any of the programs
Logged

Offline Be Secure

  • Long Time Avast User(10years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1908
Re: Avast Crash
« Reply #8 on: January 08, 2019, 04:40:36 AM »
Quote from: erinel on January 08, 2019, 04:34:19 AM
what am I looking for the link still brings me back here and I do not have anything labeled Microsoft or Office in any of the programs
Okey.If you want you can repair avast by
Open avast GUI>Menu>Settings>Troubleshooting>Click on REPAIR APP>Follow instructions>Reboot.
If it is not solved the problem then uninstall it and reinstall and reboot pc/laptop.
Logged
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48568
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast Crash
« Reply #9 on: January 08, 2019, 10:20:16 AM »

Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Logged
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
Pages: [1]   Go Up
« previous next »