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Avast charged me 70 Euros one year after 19 Euros offer
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Topic: Avast charged me 70 Euros one year after 19 Euros offer (Read 948 times)
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Farzad4
Newbie
Posts: 19
Avast charged me 70 Euros one year after 19 Euros offer
«
on:
January 05, 2019, 06:01:26 PM »
I had purchased a 1 key Avast premier last year for 19 Euro offer , but in the second year, meaning in December 2018 , I was charged 70 Euros. I was not advised about this in the contract and want to know how can I have my money back, I feel scammed
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schmidthouse
VIRUS FREE A Long Time
Avast Evangelist
Starting Graphoman
Posts: 7170
When you think you know, Think Again
Re: Avast charged me 70 Euros one year after 19 Euros offer
«
Reply #1 on:
January 05, 2019, 06:16:55 PM »
It sounds like the 'auto Renewal' was not disabled when you purchased original offer.
Please go to
http://support.avast.com
and "Submit a Support Ticket". If you want to request a refund and have auto-renewal disabled please provide as much info as possible about your case.
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Avast charged me 70 Euros one year after 19 Euros offer