Author Topic: Avast charged me 70 Euros one year after 19 Euros offer  (Read 945 times)

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Offline Farzad4

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Avast charged me 70 Euros one year after 19 Euros offer
« on: January 05, 2019, 06:01:26 PM »
I had purchased a 1 key Avast premier last year for 19 Euro offer , but in the second year, meaning in December 2018 , I was charged 70 Euros. I was not advised about this in the contract and want to know how can I have my money back, I feel scammed

Offline schmidthouse

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Re: Avast charged me 70 Euros one year after 19 Euros offer
« Reply #1 on: January 05, 2019, 06:16:55 PM »
It sounds like the 'auto Renewal' was not disabled when you purchased original offer.

Please go to http://support.avast.com and "Submit a Support Ticket". If you want to request a refund and have auto-renewal disabled please provide as much info as possible about your case. :)