Author Topic: Bank Mode Disabled in Security & Privacy Center in the Secure Browser  (Read 928 times)

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Offline surita.brink

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I am uncertain if Bank Mode is actually running properly on my computer. I right click on the Avast icon and then select Run Bank Mode. Next the Avast Secure Browser opens. It indicates in the bottom right corner on the taskbar: "Bank Mode - Your banking transactions are safe" with a green bank card icon next to it. My habit is to, before I do anything, click on Security & Privacy Center to check that the Bank Mode tile there is enabled. Today the Bank Mode tile in Security & Privacy Center is disabled (gray) and has a darker gray bar at the top of it that says "Update Antivirus" and at the bottom "Learn More" which is a link that leads you to the steps for doing a manual update. However everything is up to date and I have manually checked several times and even restarted my computer, but the Bank Mode tile in the Security & Privacy Center remains gray with the message to "Update Antivirus". I am now uncertain if I can do my banking safely. How do I make sure that Bank Mode is actually running and working properly? (I have an up to date paid for Avast Internet Security license.)
« Last Edit: January 09, 2019, 03:56:22 PM by surita.brink »

Offline bob3160

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Re: Bank Mode Disabled in Security & Privacy Center
« Reply #1 on: January 09, 2019, 03:54:00 PM »
A known glitch that will be fixed with the next update.
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Offline surita.brink

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Re: Bank Mode Disabled in Security & Privacy Center in the Secure Browser
« Reply #2 on: January 09, 2019, 04:06:04 PM »
Thanx for the reply bob3160. Just to make it clear, is the glitch only the Bank Mode tile being disabled in the Security & Privacy Center, and therefore Bank Mode is actually running and I can go ahead and do my banking securely?

Offline bob3160

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Re: Bank Mode Disabled in Security & Privacy Center in the Secure Browser
« Reply #3 on: January 09, 2019, 04:45:46 PM »
Thanx for the reply bob3160. Just to make it clear, is the glitch only the Bank Mode tile being disabled in the Security & Privacy Center, and therefore Bank Mode is actually running and I can go ahead and do my banking securely?
From everything that I can see, once Bank mode is switched on via the system tray icon,
you are using Bank Mode and are isolated. (safe)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq