Avast SecureLine VPN Firewall Profile

[RailroadT]

I have Avast Premier Internet Security installed, including the SecureLine VPN.  I am not clear on whether the VPN connection should be set to Public or Private in the Firewall Profile -- I may have changed it inadvertently to Public.  I am having intermittent problems with not being able to connect or having a very slow connection to the Internet with certain programs and protocols.  Also, the VPN disconnects and reconnects at times, as well.  Thanks for any help. 

[mchain]

Default setting for Avast SecureLine is 'Public' whilst your trusted home network should be 'Private'.

See Pondus's reply here about Private and Public settings:  https://forum.avast.com/index.php?topic=224130.msg1488167#msg1488167

Your connectivity depends on many factors when using Avast SecureLine:

• Your actual location
• What programs or protocols you are trying to run
• What ASL servers you are using
• Your ISP and service provided
• Some ISP services are better than others

Do you have the same issues when not using ASL?

[RailroadT]

Default setting for Avast SecureLine is 'Public' whilst your trusted home network should be 'Private'.

See Pondus's reply here about Private and Public settings:  https://forum.avast.com/index.php?topic=224130.msg1488167#msg1488167

Your connectivity depends on many factors when using Avast SecureLine:

• Your actual location
• What programs or protocols you are trying to run
• What ASL servers you are using
• Your ISP and service provided
• Some ISP services are better than others

Do you have the same issues when not using ASL?

Hi mchain,

Thanks for your timely reply.  I should have given some background on this.  I am currently using Avast VPN when connected to a home network.  This is due to security issues that have arisen in the past, as well as a current vulnerability, with the modem/router firmware.  To be more precise, the particular computer that I am having the problem with is bridged via Ethernet to the wireless home network.  The programs I have particularly noticed with the most problems with are MS Office components (e.g. Outlook, Excel and Word).  I am currently using the Optimal Location in ASL (at first I thought you were referring to an asynchronous subscriber line  ).  My ISP is Bell Canada and the service is optic fiber to the node and DSL from there.  I have found that when I turn off the VPN things work as they should.

I do have another computer connected directly via WiFi to the home network, but alas it is in need of at least a partial rebuild.  My tablet is working fine with the Avast VPN turned on.

Any further thoughts on this would be greatly appreciated.