Author Topic: Refund auto charge after trial  (Read 1109 times)

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Offline erik.kubica

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Refund auto charge after trial
« on: January 15, 2019, 08:37:49 AM »
Hello,

Today/yesterday i got charged  invoice ID  56722731300 and 56722771900 and i would like to get refund,  probably it was some trial, but also i cannot see the license renewed in the software settings and also i cannot see any license under my avast account. In short, i would like to continue using avast free antivirus, at the moment the internet security package is too expensive for me.

Thank you

Offline Asyn

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Re: Refund auto charge after trial
« Reply #1 on: January 15, 2019, 08:39:46 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline erik.kubica

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Re: Refund auto charge after trial
« Reply #2 on: January 15, 2019, 10:50:32 AM »
Thank you I have contacted the support.

PS.: Image captcha is extremly hard to read.

Offline Asyn

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Re: Refund auto charge after trial
« Reply #3 on: January 15, 2019, 11:01:06 AM »
You're welcome.

PS: Captcha is only needed for your first 3 posts. (Spam protection)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0