Author Topic: Browser-Add-on with bad reputation  (Read 2747 times)

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Browser-Add-on with bad reputation
« on: November 09, 2018, 11:23:22 AM »
Hi, I'm the product manager of a browser plugin called TRAVIC-Sign. This plugin communicates with a card-reader connected with the PC in order to create a secure signature to a request. A customer  told us, that "Avast Free Antivirus" determined this plugin as an add-on with bad reputation. Now I'm looking for a description which functionality of our plugin leads your software to that categorization. Could anybody help me?

Offline Pondus

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Re: Browser-Add-on with bad reputation
« Reply #1 on: November 09, 2018, 11:41:11 AM »

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Re: Browser-Add-on with bad reputation
« Reply #2 on: November 09, 2018, 11:58:11 AM »
thx

Offline GuinnessTrinker

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Re: Browser-Add-on with bad reputation
« Reply #3 on: January 15, 2019, 06:25:07 PM »
This problem is not solved yet.

Is there any option to whitelist this addon inside avast free ??


Source:
https://www.santander.de/privatkunden/service-kontakt/information/online-banking-app/online-banking/plugin.html
« Last Edit: January 15, 2019, 06:39:42 PM by GuinnessTrinker »

Offline bob3160

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Re: Browser-Add-on with bad reputation
« Reply #4 on: January 16, 2019, 01:54:52 PM »
This problem is not solved yet.

Is there any option to whitelist this addon inside avast free ??


Source:
https://www.santander.de/privatkunden/service-kontakt/information/online-banking-app/online-banking/plugin.html
Reported to Avast. Let's see if that helps.
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Offline GuinnessTrinker

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Re: Browser-Add-on with bad reputation
« Reply #5 on: January 16, 2019, 08:41:04 PM »
Now I'm looking for a description which functionality of our plugin leads your software to that categorization. Could anybody help me?

I dont think avast sw gives that bad reputation.
Users of Firefox can do that:

https://addons.mozilla.org/de/review_guide

But I cant find any thread about Travic-Sign ;-(