Author Topic: Another False Alert Locked up Computer  (Read 801 times)

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Offline kahoar

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Another False Alert Locked up Computer
« on: January 16, 2019, 05:59:37 PM »
Windows 7 Home Premium. Avast icon suddenly appeared on status bar, CPU percentage went to 72%, and computer locked up. Could not open Task Manager. Could not switch applications. The activity that triggered Avast - I copied some text from Wikipedia into Notepad. The instant I clicked SaveAs, Avast locked the computer. >:(

Left with no alternative, I clicked ALT-CTR-DEL and then clicked Shutdown. Only then as windows began to close did I very briefly see a window saying Avast had stopped a threat from Notepad.exe. Seriously, a threat from Notepad?????  After restarting, Avast shows no notifications since Sept. 2018.  Now it seems, STUPID Avast has hidden my Notepad!!!!!

The last 3 issues sent to Avast were NEVER answered. I have used Avast for over 5 years and have recommended it to a number of friends and family members. Well, that is about to end.  Note: had to click "Request another image" six time to get anything remotely legible

Offline kahoar

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Re: Another False Alert Locked up Computer
« Reply #1 on: January 16, 2019, 06:53:21 PM »
More info:  Immediately after reboot, opened Firefox, copied some text from Wikipedia to Notepad. Clicked SaveAs. The instant I typed the character "Q" in the filename block, Avast locked up the computer. Could not change or close applications. Had to hard shutdown.

This is not Windows Notepad. It is a upgraded version of Notepad (Notepad+ from RogSoft). Cannot attach.

Will begin search for replacement for Avast.

Offline mchain

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Re: Another False Alert Locked up Computer
« Reply #2 on: January 16, 2019, 08:23:17 PM »
Image request is for forum SPAM protection for the first three posts.

So, Notepad for Windows is intact?

Did you scan at VirusTotal.com the Notepad +.exe file?
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.