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Author Topic: AvastUI.exe not running  (Read 3873 times)

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Offline AlasAntivirus

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AvastUI.exe not running
« on: January 16, 2019, 10:34:17 PM »
Hello!
I've been running avast for as long as I have a PC, and never encountered a problem like this.
Recently I've been away for a month, so I haven't used my PC at all. When I came back yesterday, I noticed the issue in the title. The UI won't open. I followed the repair instructions, repaired and rebooted. I got a BSOD, "INACCESSIBLE_BOOT_DEVICE" to be exact. Ran all kinds of commands on cmd, and eventually settled for system restore. Restored the system to the last stable point, which was yesterday's, and still the same issue. The process opens, stays for a few miliseconds, then disappears.

Also, during my playing around with CMD at advanced startup repair, I noticed that it said my PC doesn't have enough memory for some process.
Is it malware, file corruption or aught else, and can I fix it?
Thanks in advance!
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Offline mchain

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Re: AvastUI.exe not running
« Reply #1 on: January 16, 2019, 10:43:01 PM »
(Uberevangelist Asyn:)
Quote
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline bob3160

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Re: AvastUI.exe not running
« Reply #2 on: January 16, 2019, 10:43:13 PM »
It might help to share some system specs.
What OS ??? What was the last thing you did before the problem started ???
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Offline AlasAntivirus

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Re: AvastUI.exe not running
« Reply #3 on: January 16, 2019, 10:49:07 PM »
Thanks for the replies.
Here's the info you need:
-Avast Free Version
-Pretty sure the latest version, tried running installer, finished and nothing happened
-Windows 10 Pro 64-bit (10.0, Build 17134)
-No other security related software
-Used no other antivirus
-System specs:
 -Intel Core i5-3570 @ 3.40GHz (4 CPUs), ~3.7Ghz
 -GeForce GTX 1050Ti
 -8GB RAM
-Also, was just watching videos. Installed no new software.
« Last Edit: January 16, 2019, 10:50:45 PM by AlasAntivirus »
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Offline bob3160

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Re: AvastUI.exe not running
« Reply #4 on: January 16, 2019, 11:03:03 PM »
Can you run the following command in the Run Box

Post a screenshot
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Offline AlasAntivirus

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Re: AvastUI.exe not running
« Reply #5 on: January 16, 2019, 11:07:07 PM »
Sure can.

Would also like to add, I bought this PC, came with the system.
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Offline bob3160

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Re: AvastUI.exe not running
« Reply #6 on: January 16, 2019, 11:12:38 PM »

Was there a trial version of an AV installed when you bought it ??? How was it removed ???

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Offline AlasAntivirus

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Re: AvastUI.exe not running
« Reply #7 on: January 16, 2019, 11:14:03 PM »
Ah sorry, meant the Windows 10 came as it was.
I installed Avast and the rest of the software currently on it.
And no, no trial.
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Offline bob3160

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Re: AvastUI.exe not running
« Reply #8 on: January 16, 2019, 11:22:21 PM »

Try the following,
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Offline AlasAntivirus

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Re: AvastUI.exe not running
« Reply #9 on: January 17, 2019, 12:25:58 AM »
Hey!
I reinstalled following the instructions and had no issues. AvastUI is running right now.
Thank you very much for your help.
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Offline bob3160

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Re: AvastUI.exe not running
« Reply #10 on: January 17, 2019, 03:38:43 AM »
Happy to help. :)
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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