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Author Topic: Avast support?  (Read 2859 times)

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Offline kkrelove1

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Avast support?
« on: January 18, 2019, 09:17:56 PM »
I'm running Windows 10. I'm suddenly getting an error when I try to open the Avast Premier interface that says the UI Failed To Load. I have checked the Local Services table and it tells me Avast Antivirus and Avast Firewall are both running. I've tried to restart the service and tried clicking on the Restart Service button in the error message without success. I've rebooted the computer and I've tried to re-install Avast Premier with a newly downloaded license key. I want to ask for help from Avast Support, but there are no links to a support email address. Any help from here would be appreciated, but I'm puzzled as to why there are no links to support from the website.
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Offline bob3160

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Re: Avast support?
« Reply #1 on: January 18, 2019, 10:26:19 PM »

Support for Premier customer: https://support.avast.com/en-ww/contact/sales_other_pc_avast-premier#j_id0:contactForm:j_id530
You might want to try the following, Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

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Offline Sabir5

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Re: Avast support?
« Reply #2 on: April 20, 2019, 10:07:15 AM »
Whenever i block an .exe for incoming & outgoing internet connection it reverts back to ALLOWED after PC restart or Avast Premier restart.
Please help!

I am using AVAST PREMIER 19.4.2374 (build 19.4.4318.455)
« Last Edit: April 20, 2019, 10:08:54 AM by Sabir5 »
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Offline Asyn

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Re: Avast support?
« Reply #3 on: April 20, 2019, 03:56:14 PM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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