Author Topic: Renamed devices not updating in cloud with the new name  (Read 3455 times)

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Offline Bio2

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Renamed devices not updating in cloud with the new name
« on: January 19, 2019, 12:48:42 AM »
We have a few devices that are showing up as in danger but when we looked into why they were in danger, they were renamed and the Avast is up to date but the cloud portal does not reflect the new name?

Is there another way to resolve this other than removing Avast, deleting it from the cloud and then re-installing?


Offline tomsc

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Re: Renamed devices not updating in cloud with the new name
« Reply #1 on: January 23, 2019, 09:53:10 PM »
From what I understand this is known issue and will be fixed in next console update.