Author Topic: Locked device and cannot remember password  (Read 4223 times)

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Offline adam.bimpson

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Locked device and cannot remember password
« on: January 19, 2019, 06:24:43 PM »
I recently upgrade my phone and took my SIM card out of my Samsung Galaxy S6 and replaced it with my sons. Having forgotten that I had Anti theft turned on on that device. Subsequently the phone has been locked. I am unable to remeber the passcode.

Anybody have any ideas?

Many thanks in advance

Adam

Offline Asyn

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Re: Locked device and cannot remember password
« Reply #1 on: January 19, 2019, 06:31:59 PM »
-> https://support.avast.com/article/127/ (Restore forgotten PIN)
Win8.1 [x64] - Avast PremSec 21.1.2443.B#1 [UI.595] - EEK - Firefox ESR 78.6.1 [NS/uBO/PB] - TB 78.6.1
Avast-Tools: Secure Browser 87.1 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.75
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Roman M

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Re: Locked device and cannot remember password
« Reply #2 on: July 21, 2019, 02:06:53 PM »
after removing the card from the phone Avast locked the phone in airplane mode and I can not connect to the network to reset.

Offline Lise15

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Re: Locked device and cannot remember password
« Reply #3 on: October 15, 2019, 03:40:16 PM »
I wouldn't have a quick and simple solution, but have you tried going into a local mobile-store?