Author Topic: Locked device and cannot remember password  (Read 1802 times)

0 Members and 1 Guest are viewing this topic.

Offline adam.bimpson

  • Newbie
  • *
  • Posts: 1
Locked device and cannot remember password
« on: January 19, 2019, 06:24:43 PM »
I recently upgrade my phone and took my SIM card out of my Samsung Galaxy S6 and replaced it with my sons. Having forgotten that I had Anti theft turned on on that device. Subsequently the phone has been locked. I am unable to remeber the passcode.

Anybody have any ideas?

Many thanks in advance

Adam

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 60258
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Locked device and cannot remember password
« Reply #1 on: January 19, 2019, 06:31:59 PM »
-> https://support.avast.com/article/127/ (Restore forgotten PIN)
Windows 8.1 [x64] - Avast Premium 19.7.2388.BC - CC 5.60 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline Roman M

  • Newbie
  • *
  • Posts: 1
Re: Locked device and cannot remember password
« Reply #2 on: July 21, 2019, 02:06:53 PM »
after removing the card from the phone Avast locked the phone in airplane mode and I can not connect to the network to reset.