Author Topic: Cannot access TED/Footprints  (Read 634 times)

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Offline jon.rogers

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Cannot access TED/Footprints
« on: January 20, 2019, 08:22:33 PM »
Just recently, with AVAST last update I think, my system stopped being able to find my TED/footprints local webpage to check my home energy usage.  I get a "cannot find the server at www.TED6000.com"  TED works fine on my cell phone and is functioning. It also was working on my home computers previously.
Upon checking with TED's support page, I see this message.
"Do you have Avast or AVG Firewall and Virus Protection on your computer?  These programs recently added plug-ins that block locally generated web pages.   We have raised the issue with them – as have other affected industries – home automation, home security, etc. "

What can I do?  Help?!

Offline Asyn

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Re: Cannot access TED/Footprints
« Reply #1 on: January 21, 2019, 05:09:40 AM »
Set the Avast FW to private mode.
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0