Author Topic: MS Update blocked by Avast  (Read 1847 times)

0 Members and 1 Guest are viewing this topic.

Offline rocksteady

  • Super Poster
  • ***
  • Posts: 1533
MS Update blocked by Avast
« on: January 23, 2019, 05:41:26 PM »
Just been having fun with uninstalling and hiding a problematic Office 2010 update.

I found I could not open MS Update Website whilst Avast shields were active. See attached. Seems to be reporting a Certificate issue.

I had no problem using MS Update website once avast shields were turned off (temporarily). I was then able to do the job I wanted to do there, i.e. hiding the offending update from being offered again in future.


Offline rocksteady

  • Super Poster
  • ***
  • Posts: 1533
Re: MS Update blocked by Avast
« Reply #1 on: January 25, 2019, 11:07:45 AM »
Any ideas?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: MS Update blocked by Avast
« Reply #2 on: January 25, 2019, 11:21:45 AM »
You could set Avast to "Ask", so you've the final word.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rocksteady

  • Super Poster
  • ***
  • Posts: 1533
Re: MS Update blocked by Avast
« Reply #3 on: January 25, 2019, 04:20:11 PM »
@Asyn,
Fair comment.
I will see if Microsoft do anything about the certificate.

Offline rocksteady

  • Super Poster
  • ***
  • Posts: 1533
Re: MS Update blocked by Avast
« Reply #4 on: January 26, 2019, 05:13:54 PM »
Some good news to share.
After some searching I think I have found a solution, unrelated to Avast.
This involved fixing microsoft update, by running MicrosoftFixit50202.msi tool on the affected XP machine.
I can now access update.microsoft.com on that machine without Avast returning a Revoked Certificate error and blocking access to the website. 
NB: That tool is no longer available or supported by Microsoft, but I had a copy of it in archive.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: MS Update blocked by Avast
« Reply #5 on: January 26, 2019, 05:26:45 PM »
Sounds good, thanks for the feedback Ed.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0