Author Topic: Please fix support page about how exporting Mail Shield certificate  (Read 3453 times)

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Offline ChrisFr

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Hello

The support page (https://support.avast.com/en-ww/article/Troubleshoot-invalid-email-certificate) called "Troubleshooting email client warnings about invalid server certificates" gives a wrong procedure for exporting the Avast's Mail Shield certificate.
The procedure can't be applied to the current version of Avast since the interface is different.

Please update this page.

Thank you

Offline Asyn

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #1 on: January 30, 2019, 11:53:52 AM »
You can use the old settings (for now).
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ChrisFr

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #2 on: January 30, 2019, 12:35:05 PM »
You can use the old settings (for now).

Thank you very much.
I didn't know the old interface was still here.

That reminds me the old interface was much more complete than the new one. How will be the next one.. ?

Offline Asyn

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #3 on: January 30, 2019, 01:02:01 PM »
You're welcome. Most of the advanced settings will return in GA (geek area) later on.
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline tombar

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #4 on: February 07, 2019, 01:00:59 PM »
Thanks for this - I've spent ages looking for them in the first step trying to get Thunderbird working. Being off the bottom of the visible page didn't help!

Offline bob3160

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Offline Asyn

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #6 on: February 08, 2019, 05:32:32 AM »
Thanks for this - I've spent ages looking for them in the first step trying to get Thunderbird working. Being off the bottom of the visible page didn't help!
You're welcome.
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline car4metoo

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #7 on: April 18, 2019, 09:20:09 PM »
You can use the old settings (for now).

It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA

Offline Asyn

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #8 on: April 19, 2019, 05:36:06 AM »
You can use the old settings (for now).
It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA
It's located in GA (geek area) now. (See Reply #5 from Bob.)
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline car4metoo

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #9 on: April 19, 2019, 11:33:36 AM »
You can use the old settings (for now).
It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA
It's located in GA (geek area) now. (See Reply #5 from Bob.)
You can use the old settings (for now).

THANKS! My email is working smoothly again.

Offline Asyn

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Re: Please fix support page about how exporting Mail Shield certificate
« Reply #10 on: April 19, 2019, 11:42:56 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0