Complete Uninstall

[dc101]

Hello, the other day I unintentionally installed Avast by updating CCleaner. After doing so I went through the typical uninstall process and then did a search to see what files remained (30+ files remained). Then I did a search online on how to remove Avast and found that there is a software you provide to remove your software. I then installed and ran Avastclear which said it uninstalled your software, but the same 30+ files remained. At this point I thought maybe the problem was in my initial uninstall before using Avastclear, so I installed the free version of Avast and then ran Avastclear again. Now I have the 30+ files that refuse to be removed, along with Avast Secure Browser and AvLaunch. Please tell me; how can I remove your software completely?

[schmidthouse]

Hello
Please follow the directions here precisely, see if that helps.
The utility will ask to boot to Safe Mode, Yes.

https://www.avast.com/uninstall-utility  

[dc101]

Hi and thank you for responding.

Please do not take offense as I do not intend this in any way to be spiteful. I stated in my original post that I had installed and run Avastclear.exe and it did not remove everything. After running the linked software (Avastclear.exe) twice in Safe Mode 30+ avast files remain on my hard drive including Avast Secure Browser and AvLaunch.

Is there another option that will remove all the files?

[Asyn]

For ASB, see: https://support.avast.com/article/30/