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Author Topic: Price increase need to cancel  (Read 1720 times)

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Offline BarbaraJean

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Price increase need to cancel
« on: January 31, 2019, 05:35:11 PM »

My renewal was automatically renewed, but at an extortionate price, I normally pay £39.99 yet Avast has take £59.99
I just cannot afford this amount, and it is so wrong to take all this money without advising me first.

How do I get a credit or even cancel.

Kind regards

Barbara
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Offline schmidthouse

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Re: Price increase need to cancel
« Reply #1 on: January 31, 2019, 07:39:19 PM »
Hi
This should help.
Please go to http://support.avast.com and "Submit a Support Ticket"
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Offline BarbaraJean

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Re: Price increase need to cancel
« Reply #2 on: February 01, 2019, 10:52:34 AM »

Thank you so much for your reply, I will go to your link now.

I am so worried.

Kindest regards

Barbara.
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Offline schmidthouse

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Re: Price increase need to cancel
« Reply #3 on: February 01, 2019, 06:39:00 PM »
You're welcome
Only submit once for your issue. A reply will come, be patient.
If you do not have a response in a day or two (business day) post your "ticket number" here. :)
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