Author Topic: UNABLE TO SCAN  (Read 2261 times)

0 Members and 1 Guest are viewing this topic.

gel

  • Guest
UNABLE TO SCAN
« on: July 30, 2006, 10:17:46 AM »
Hello
After I have performed a scan I get a message' result of last scan'
c:\prog.files\microsoft office\office\...\WW9ASUM.DLL
Result :unable to scan:the stystem cannot read from the specified device.
Any comments please,
gel

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: UNABLE TO SCAN
« Reply #1 on: July 30, 2006, 10:51:56 AM »
That file is part of the Windows Update Web Control.
As explained many times on this board, some files can not be scanned.
Possible reasons:
- They are in use
- They are encrypted
- They are corrupted

Since this is a perfectly legal file, there is nothing to worry about I would say.

gel

  • Guest
Re: UNABLE TO SCAN
« Reply #2 on: July 30, 2006, 11:09:20 AM »
Thank you Eddy for a quick responce.
Your comment has put my mind at rest.
Cheers
gel