Consumer Products > Avast Mac Security
How to get details of "Unable to Scan" files?
Clint O:
I just completed a full system scan. The report says there are a couple of hundred files that Avast was unable to scan. In the scan report, I cannot see any details of these files.
How can I see a list of the files that were not scanned? (I have searched the forum for an answer to this question and wasn't able to find an answer.)
I am using the free version of Avast for Mac.
(BTW, it's nearly impossible for me to read the letters in the verification image. Can Avast find/use another verification method that isn't such a struggle to read?)
Asyn:
--- Quote from: Clint O on February 02, 2019, 11:35:05 PM ---(BTW, it's nearly impossible for me to read the letters in the verification image. Can Avast find/use another verification method that isn't such a struggle to read?)
--- End quote ---
Captcha is only needed for your first 3 posts. (Spam protection)
Clint O:
Thank you for the reply about the Capcha requirements.
Going back to my original question: How can I see a list of the files that are "Unable to Scan"?
Thanks!
Clint
Asyn:
Hi Clint, see: https://forum.avast.com/index.php?topic=222793.0
Clint O:
Thanks for sending the link to that thread in the forums.
I scrolled down through a bunch of posts that essentially said "Question not answered" over and over, until finally near the bottom of thread a user figured out how to do it. (Position the cursor in the middle of the big empty field that looks like it should be showing a list of files; then right click to get a contextual menu; then select "Non-scanned".)
Why does it have to be so hard to get that explanation?
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