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Author Topic: Cancel Premium Cleanup  (Read 2193 times)

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Offline postbag237

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Cancel Premium Cleanup
« on: February 05, 2019, 07:35:18 AM »
I haven't received any order confirmation nor email after signing up for Free trial for premium. It's expiring soon and I want to cancel my renewal. Here is the license 9G3XPX-BDAMPJ-5RU7GW. Please help me cancel the auto renewal...The email used is postbag237@hotmail.com
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Offline Stellarman

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Re: Cancel Premium Cleanup
« Reply #1 on: February 06, 2019, 09:10:41 AM »
Quote from: postbag237 on February 05, 2019, 07:35:18 AM
I haven't received any order confirmation nor email after signing up for Free trial for premium. It's expiring soon and I want to cancel my renewal. Here is the license 9G3XPX-BDAMPJ-5RU7GW. Please help me cancel the auto renewal...The email used is postbag237@hotmail.com

Hi,

your subscription has already been cancelled on February 5th.

The trial period is still valid until February 22nd so you can still enjoy our product until then.

Thank you and have a nice day.
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Offline nathalieassis

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Re: Cancel Premium Cleanup
« Reply #2 on: February 19, 2019, 10:50:33 PM »
Hi! The same is happening to me... how can I sove this problem? I'm from Brazil, is there any difference?
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