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Author Topic: Purchased from Ebay , not working  (Read 1407 times)

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Offline prasad.konda

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Purchased from Ebay , not working
« on: February 10, 2019, 12:18:21 PM »
Hi, I have purchased Avast premier 5 years product , it worked couple of weeks and now avast switched my license to free one and when I am trying to switch to the license it is giving an error as an unexpected error occurred, when I login to my online account there I dont see the Key which I have purchased which I have been using for the past couple of weeks. How to resolve this?
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Offline Be Secure

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Re: Purchased from Ebay , not working
« Reply #1 on: February 10, 2019, 12:23:14 PM »
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Offline Asyn

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Re: Purchased from Ebay , not working
« Reply #2 on: February 10, 2019, 02:01:26 PM »
Quote from: prasad.konda on February 10, 2019, 12:18:21 PM
Hi, I have purchased Avast premier 5 years product , it worked couple of weeks and now avast switched my license to free one and when I am trying to switch to the license it is giving an error as an unexpected error occurred, when I login to my online account there I dont see the Key which I have purchased which I have been using for the past couple of weeks. How to resolve this?
-> https://www.avast.com/faq.php?article=AVKB26
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Offline DavidR

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Re: Purchased from Ebay , not working
« Reply #3 on: February 10, 2019, 05:46:08 PM »
Quote from: prasad.konda on February 10, 2019, 12:18:21 PM
Hi, I have purchased Avast premier 5 years product , it worked couple of weeks and now avast switched my license to free one and when I am trying to switch to the license it is giving an error as an unexpected error occurred, when I login to my online account there I dont see the Key which I have purchased which I have been using for the past couple of weeks. How to resolve this?

Looks like a fake/fraudulent key, the longest legitimate duration for a license was (and still is as far as I'm aware) 3 years.
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Offline bob3160

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Re: Purchased from Ebay , not working
« Reply #4 on: February 10, 2019, 06:29:12 PM »
Sometimes a bargain turns out to be an expensive transaction.  :( 
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